Addendum:  It’s downright amazing the level of detail you can get when you have an IP address that narrows the physical address down not only to city and state, but to address block and apartment/condo building.  Combine that with a name, and you then have unit number, phone number, and parking space.  Add a picture, toss in a web page with a disturbing amount of personal information and law enforcement’s work is done for them before they finish taking the report.  Given the new terrorism laws on the books, it’s a really, really bad idea to issue death threats over the internet.  Yes, Roniboy03, I mean you.

Nice.  Had a “Reservoir Dogs” feel to it.

Please… if you’re just wildly curious like I was and just want to see how the system works, say so in the test message.  If you really do want a call back, say that, too.

“Of the 383 pages we tested on the site over the past 90 days, 11 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2010-06-26, and the last time suspicious content was found on this site was on 2010-06-20.

Malicious software includes 61 scripting exploit(s), 1 worm(s), 1 trojan(s). Successful infection resulted in an average of 6 new process(es) on the target machine.

Malicious software is hosted on 8 domain(s), including 206.217.194.0/, 206.217.206.0/, 64.27.21.0/.

17 domain(s) appear to be functioning as intermediaries for distributing malware to visitors of this site, including yieldmanager.com/, mojoadserver.net/, branchr.com/.”

Case in point: I’ve subscribed to Chaplain Klingenschmitt’s newsletter ever since he was drummed out of the Navy for refusing to use non-sectarian prayers in his services. I applaud the Chaplain’s willingness to put his faith before his career, and enjoyed following his story. (Note: as I’ve stated here and in everywhere I’m asked, I’m an agnostic, but a strong believer in the rights of anyone to practice their beliefs freely, so long as they don’t try to prevent me from living my life as I chose.)

Lately I’ve found the Chaplain’s newsletter to be a bit abrasive. Not so much the content, but more the the formatting, layout, and color choices; together with style often approaching the level of “rant”, not a great pleasure to read. See for yourself, but don’t blame me if you get a headache.

The newsletter last week was the final straw for me. I read it, was curious about the claims made in regards to the subject, and decided to click through to his website to find out more. Sadly, the passages announced to be behind the links were not there to read. Frustrated and realizing the results were not worth the effort, I fired off an email explaining my frustration and decision to drop the newsletter. I added a few thoughts on the topic that led me to start looking through the website – polite but definitely critical – and promptly unsubscribed.

I hadn’t thought twice about it until this evening.

Then I received this response from the Chaplain:

Got it sir, Semper Fi…..
In Jesus, Chaps

Enough to tell me he actually read the message. Completely unexpected and even a brief, polite response to my open criticism. I’m not going to re-subscribe to the newsletter, but that alone is enough for me to think I’ll go back and check up on the Chaps now and again. Chaplain Klingenschmitt, you have my sincere wishes for fair winds and following seas. Best of luck in your endeavors.

This little “Quickpress” editor could have a few more features, but it’s quite a handy way to drop in a short note.

WordPress 2.7 “Coltrane”

Wrong item was shipped (I believe the problem is the manufacturer part number mix-up, not NewEgg’s error), called for RMA. Explained similar problem I have still not resolved with another company, CSR was *very* sympathetic and helpful. RMA issued, credit issued, replacement ordered, discount applied “for my inconvenience”, and return label provided to send the items back. I honestly can not think of a more satisfactory resolution to a problem like this. Bonus points for CSRs Nelda and Lory, who literally did everything right to ensure I will remain a loyal NewEgg customer. Thank you very much.

Note: I don’t get anything from NewEgg for my endorsement, I just believe they deserve a hearty pat on the back.

Thank you, NewEgg. You’ve made up for this error in grand fashion – and made it obvious to me that a few bucks’ savings is no reason to deal with a company like the one I’ll describe below.

Below:
Now, why I ordered these enclosures from NewEgg – after I had just ordered the exact same items from another company… that brings me to story mode:

Last fall I ordered three external hard-drive enclosures from a certain computer surplus discounter. These particular enclosures are a common variety sold by several companies, with iMicro commonly being the cheapest. What I received was the same brand, marked with the same part number – but definitely *not* the same enclosure. When I inquired about an RMA, I was provided a lengthy row of hoops to jump through in order to get one. I finally did obtain an RMA, although I am sure the non-English speaking customer disservice representatives still had no idea why I was dissatisfied. In my complaint, I thoroughly described the error, and suggested a replacement from a different manufacturer if the original wasn’t available (as I said above, several companies market the same enclosure). I mailed back the received enclosures at my expense, and waited to receive something in return.

A month later, after checking the tracking information to ensure my return shipment had been received, I emailed them to ask about my replacement. I received no response.

I called them, got a recording, left a message; I received no response.

Over the next few weeks, I sent several emails, ranging from inquiry to demand.

Finally, I registered a complaint with their local Better Business Bureau; they ignored the BBB as well.

I continue to receive the company’s emails offering their “deals of the week”, although I now filter them off into spam automatically. I am also working with my bank to take my money back from the sorry bastards. I’m very tempted to take them to small claims court here in NC (they’re in CA). I imagine I could justify taking a bit more from them if I bothered to go to that extent.

I wasn’t going to name the bad company… but screw ‘em. Surplus Computers (mash it together and add .com) are the bastards described here. They’ll never see another dime from me, and hopefully not from you, either. They’ve listed some decent prices, but Customer Service Reps can literally make or break a company; theirs ruined it for me.

Note: Everything stated here is true. If a representative of Surplus Computers wants to contact me to try to dispute (or resolve) this, they are welcome. They could still correct the mistreatment I have suffered, but that will neither change what I have written nor bring me back as a customer. I would, however, note any such gesture here with this complaint – and notify the BBB that they’d made amends.

Awhile back, I had subscribed to the MinutemanHQ.com (link deliberately left out, if you want some of this, find it yourself) newsletter. All was fine for quite some time, but then I noticed I started getting the same emails from several different addresses. “Right v. Left”, “Christian (something), etc. At first I assumed it was an short-term error, so I adjusted my filters to shuffle them all off into the same folder and ignored the duplicates. Then more poured in. And more.

Let me just say I’ve never subscribed to any of the “extra” sites or newsletters… just the Minuteman site.

I asked them to unsubscribe me using the links provided in the email. I was not unsubscribed. I did it again and I think I have been unsub’d from the one I signed up for, but according to the filter I just emptied out, not the others.

For whatever reason, the Minutemen have chosen to share their mailing list without permission. Their friends/allies/whatever are sending the *exact same* emails as the main list, only from a variety of different addresses. I could well understand if they had their own mailing lists and duplicated another newsletter to their own, but this is nonsense. I honestly think these people have good intentions, but are simply naive.

I have no idea how to contact these other groups without breaking the cardinal rule of spam-fighting by replying or following links in the unwanted messages. Most of them are now being caught by the several spam filters I’ve placed between me and my email, so it shouldn’t really bother me too much anymore, but that’s not the point.

I’d really hate to make a federal CAN-SPAM case out of it, since I doubt malice is the root here, just complete ignorance.

/rant off…

“Akismet has caught 2,000 spam for you since you first installed it.

You have no spam currently in the queue. Must be your lucky day. ”

The daily numbers are still way down, as compared to before the “King of Spam” was tossed in the slammer. Not a coincidence, I think.