Customer Service – There’s still hope out there!

So I’m not real big on product (or vendor) endorsements… but this one I just have to mention. I sent a holiday floral arrangement to my mom for Christmas via 1800Flowers.com. Not thinking too hard about it, I filled in the little card section with “Merry Christmas Mom!”… and let it fly. Well, Mom got …

Continue reading ‘Customer Service – There’s still hope out there!’ »